Shipping &Delivery

Delivery Time: Processing Time+Shipping Time

Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.

We are excited to offer international shipping for most destinations of the world. The super savings option will take 10 to 15 business days and the faster delivery will take 5 to 10 business days with an extra1 to 3 business days of processing time for every order. If you have any further questions, please contact our customer services at info@kakaclo.com.

Please use the chart below to help understand how long it will take to receive your order.

(*There is a different processing time for a different item. You can check the processing time from the product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)

Note for taxes:

For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.

We are not responsible for late shipments due to invalid address, customs clearance procedures, inclement weather, holidays, natural disasters or carrier delays.

Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.

In case of any question and unexpected delay you can always contact with our customer service.

If you don’t receive the parcel within this period, please contact us.

＊Please contact us within 6 months of shipment if the package does not arrive in time, our support team (info@kakaclo.com) will get back to you within 24 hours. Note that overdue requests may not be accepted.

Note: Affected by Covid-19, there will be some delay on the delivery.

If you have any problem,please contact us

Service Tel: +1 626 866 2112

Email: info@KakaClo.com